Return and Exchange Policy
Shearling Land is the name that refers to quality, companionship, and satisfaction. All gathered to shape an overwhelming shopping environment, considering the die-hard trend needs of the people off-screen. The policies are made to deliver the most convenient online purchasing experience without leaving the customers with whats and hows.
The return and exchange policy are made to gain the trust and confidence of the customers. The customers are supposed to share the exact required details to avoid future bloopers. Once the order is placed at our online store the customer will start moving to the roadmap of options. To avail of the convenience, you will be required to have a look at the enfolding conditions before availing any of the services.
The packages delivered are already passed out from various quality checks, however, still, the customer is unsatisfied with the product delivered, he/she can request for return, which will be considered very quickly without giving laps of delay.
The return policy is only validated for 30 days after 30 days, the customer cannot avail the facility. The shipping and handling cost will be endurable by the customers depending on the size and weight. When the request is made, the quality assurance team will cross-check the complaint if it is from our side the request will be accepted if the customer does not provide us the right details and the mistake is from his/her side, it would not proceed.
To show the legitimacy of your request, the customers are entreated to share the snaps of the product on the provided email address. In the below-given condition the customers cannot avail the convenience of return:
- Same product in different colors and sizes.
- Custom orders.
- If the tags are removed, the customer could not avail of the facility.
- Requests made after 24 hours would not be acceptable.
Item Exchange Prospect
Exchanges are only be made when the customer comes up with a genuine reason, such as in case of defects, color, size or pattern issue or mistakenly customer got the wrong product. The customer will not be liable to pay any additional amount, however, the handling and shipping cost depending on the weight of the parcel will be manageable by the customer
Cancellation Request Conditions
The order cancellation requests are only acceptable within 24 hours of order placement if you want your whole amount in the account. Cancellations made after 24 hours are supposed to follow the given conditions.
Cancellation after 24 hours will lead to a deduction of 30%. Request made after 3 days of shipping results in the direct deduction of 50% from the total amount. After 3 days of the order confirmation, the customer could not request for cancellation.
Our Return Address:
3996 Reebart St.,
Valdosta GA 31601